Well Newport Chepstow Road

Reviews about Well Newport Chepstow Road

•  

  David Hodge Review added: 2018.06.28

  ★ ☆ ☆ ☆ ☆
  I am a customer of Wells Pharmacy of 262 Chepstow road Newport Gwent, South Wales. From Friday the 26th to Tuesday the 30th of January, I have been without medication because of lack of communication problems between my doctor’s surgery and your branch of Wells. The medication in question is of an importance that it should not be stopped immediately, nevertheless Wells pharmacist should of known this and I have not been offer any emergency supply to tide me over until my prescription becomes available.
  
  I understand that they are a busy pharmacy. I understand about the troubles that may occur through the repeat prescription transfer etc. But when I emphasised to the assistant, in hearing distance of the pharmacist, that it has been 4 days since I my last tablets, I was not offered any other alternative. I was just left in awkward silence. I tried to explain to the assistant that I am beginning to get palpitations and this can be a sign of not taking these tablets, but it felt like a waste of air.
  
  I shouldn’t be the one to inform the pharmacist that I may need tablets to see me through until this discrepancy has been resolved. The pharmacist knew the medication I needed and the pharmacist would be in full knowledge of what suddenly stopping this medication entails. I feel alienated, not listened to and like I have been shoved to the sidelines.
  
  Kind regards.
  
  Concerned customer

Add review

Official website well.co.uk

Well Pharmacy - NHS prescriptions delivered to your door for free
NHS prescriptions delivered to your door for free.